Privacy Policy

This Privacy Policy explains how EPPTIVA collects, uses, stores, and protects information related to the use of our software and website. By accessing or using EPPTIVA products, you acknowledge and agree to the practices outlined below.

1. Information We Collect

EPPTIVA collects only the minimum information necessary to operate, activate, secure, and protect the software from unauthorized use. Information collected may include:

Device identifiers (OS version, hardware type, fingerprint)
IP address and general geolocation (country level)
Installation timestamps and activation attempts
License key usage metadata
Crash logs (if generated)

EPPTIVA does not collect project files, documents, or engineering data entered by the user.

2. Payment Information

EPPTIVA does not store or process payment card details. All transactions are handled securely by third-party processors such as Paddle. Any billing data required by these processors is subject to their own privacy policies.

3. How We Use Information

Information collected may be used exclusively for:

License validation
Fraud detection and prevention
Security monitoring
Software performance analysis

EPPTIVA does not sell, rent, or share collected information with advertisers or third parties.

4. Cookies

EPPTIVA uses essential cookies strictly for security and navigation. No advertising or behavioral tracking cookies are used.

5. Data Storage and Retention

Technical activation logs are retained only as long as necessary to enforce license validity, prevent fraud, or meet legal requirements.

6. Data Security

EPPTIVA uses reasonable measures to protect collected information. However, no system is completely secure. By using the Software, you acknowledge inherent risks of digital environments.

7. Third-Party Services

EPPTIVA may include links to external services. EPPTIVA is not responsible for:

external content
availability of third-party platforms
security vulnerabilities caused by external services

8. Children’s Privacy

EPPTIVA software is not intended for individuals under 18. We do not knowingly collect data from minors.

9. User Rights

Since EPPTIVA collects minimal technical data, user rights are limited to:

requesting deletion of activation logs
requesting information about stored technical logs

Requests may be declined if they compromise software security.

10. International Transfers

Technical activation data may be stored securely on servers outside the user's country.

11. Legal Compliance

EPPTIVA may disclose technical information if required by law, court order, or to protect public safety.

12. Changes to This Policy

EPPTIVA may update this Privacy Policy at any time. Changes will be posted on this page or within the Software.

13. Contact

For privacy matters, contact: privacy@epptiva.com